Refund Policy

Last Updated: [January 2026]

At ShitoX, we are committed to delivering high-quality, fresh, and delicious shito. Due to the nature of our products, we have specific guidelines regarding refunds and returns.

1. No Returns on Opened Products

For health and safety reasons, we do not accept returns of any products that have been opened or used.

2. Eligibility for Refunds

You may be eligible for a refund or replacement if:

• You received the wrong item
• Your order arrived damaged or leaking
• The product is defective or spoiled upon delivery

To qualify, you must notify us within 24 hours of delivery.

3. Proof of Issue

To process your request, we may require:

• Photos or videos showing the issue
• Your order number or receipt

4. Refund Process

Once your request is reviewed and approved:

• A replacement may be sent at no extra cost, or
• A refund will be issued to your original payment method

Refunds typically take 3–7 business days to reflect, depending on your payment provider.

5. Non-Refundable Situations

We do not offer refunds for:

• Change of mind after purchase
• Incorrect delivery details provided by the customer
• Failed delivery attempts due to customer unavailability

6. Order Cancellations

Orders can only be canceled before they are processed or dispatched. Once an order has been shipped, it cannot be canceled.

7. Contact Us

For any refund or complaint requests, please contact us:

ShitoX
Email: [infowl011gmail.com]
Phone: [0548587607]